Sunday, September 28, 2014

Week 4 Target Market for a Business

Week 4   Target Market for a Business

For my project, I obtained permission from a friend who owns Ho’Onani Cakes that specializes in baking Hawaiian deserts. If you yearn for a taste of Hawaii, visit www.hoonanicakes.com.

Their target market is basically anyone who loves desserts. Their specialty is Hawaiian desserts that are utterly delicious and unique to Hawaii. When I take a bite into one of their desserts memories of living in Hawaii flood my mind. The onolicious (Hawaiian slang for delicious) chocolate dobash cake, yummy malasadas, (Portuguese doughnut without a hole), haupia (coconut based) cupcakes, or a delectable Chantilly cupcake are all scrumptious.  Ho’Onani also offers sugar free desserts and gluten free is coming soon. Just thinking about it, I’ll be placing an order soon to satisfy my cravings for Hawaiian dessert.

Malasadas

Haupia Cupcakes
Chantilly Cupcakes


Specific demographics/psychographics:

Gender:             Male or female
Age:                  18 to 55
Marital Status:   Single, engaged, married
Family Size:       Any      
Occupation:       Homemaker, event/wedding planner, Hawaiian restaurant owners
Attitude:             Positive, happy, easy going, aloha spirit      
Value:                Family-oriented, community, commitment, stability, health
Interests:           Hawaii, sports, baking, desserts
Hobbies:           Travel, hula, surfing, canoe racing
Lifestyle:           Family oriented, stable, active, healthy, fun

Sunday, September 21, 2014

Week 3 Websites I Visit Frequently

Week 3 Websites I Visit Frequently



1.    Why is it effective?
It’s well designed and well planned with an organized layout.  It’s easy to use and visually pleasing. I can click anywhere on the website to get the information I seek. They have Twitter and Facebook accounts for customer engagement.
2.    What specific principles of good design do they include and why?
It’s simple, clean, pleasing crisp colors, and beautiful images. The logo and main menu is repeated at the top on every page so the viewer can go to the place they want at any time. The navigation aligned on the left helps the viewer pinpoint the category they want and the placement of items are emphasized properly for an even flow of information. The typography is Arial so it’s easy on the eyes and the headlines are in larger fonts so you know where you are. It’s an enjoyable experience browsing through the website for a good deal.
3.    What makes you come back again?
There are always new deals and they make recommendations based on my purchase history. They email me with special discounts and promo codes. Plus they have businesses I frequent, so I check the website often to take advantage of the their discounts.
4.    What could be improved?
When I click on an item in a category that has a long list there’s no link to go back to the previous page. Instead it takes me to the very top of the list where I have to scroll down to where I left off.  I sometimes stop scrolling through the category when there’s over 500 items because it becomes tedious. I wish they had a  “Back to the top” or “back” link.



1.    Why are they effective?
It’s clean, easy to use, and well designed with vital information visible at all times. The minimal use of colors maintains a crisp, easy on the eyes design. They provide a variety of products, deals, bargains and items at discounted prices that are competitive to similar websites.
2.    What specific principals of good design do they include and why?
The repetition of their logo and main menu items are always visible on each page for effective branding. Excellent contrast with text and colorful images. The navigation panels are well aligned at the top and on the left. Although there’s a wealth of information and ads, it is still well designed and organized. Emphasis is focused on the appropriate items to distinguish their level of importance. Typography is Arial so it’s easy to read and bold headlines standout so a viewer’s eyes gravitate to them. A viewer can easily move throughout the website even if has so many options and choices. It’s an exciting, fun shopping adventure.
3.    What makes you come back again?
I find wonderful deals that meet my budget. They are customer focused to ensure anyone will be able to find what they need. They also maintain a good history of the customer, which proves they “listen” to their customer’s preferences. Their wide variety of products, customer satisfaction, and support contribute to their competitive edge in the on-line shopping phenomenon.
4.    What could be improved?

Their drop down menus are more than three levels it sometimes is overwhelming. There’s no “back to the top” link. I didn’t see any social media icons.

Thursday, September 18, 2014

Week 3 Websites Reviews

Week 3 


Potential Problems of Websites



I’m not a race car driver but as a novice wondered what I would get out of this website. Click….eye-catching, contrasting colors that pop with their well placed logo banner centered at the top which appears on all pages.  Have touches of organization with navigation panels on the left and top. However, my eyes are quickly drawn to a “Feature” graphic and  “FOR IMMEDIATE RELEASE” in contrasting colored large fonts.  The information on who and what they do was in a smaller font size that I ignored it at first. The main focus on their home page should have been more emphasis on their company’s vital information and brand. Perhaps adding an image of a race car would be visually appealing and an attention getter. The articles and photos/videos under “FOR IMMEDIATE RELEASE” would fit better in the “News” section with a teaser on the home page drawing viewers to go there. Also, the center alignment of the text in the articles made it difficult to read that presents a somewhat unprofessional design. Moving content to left alignment would be follow the natural left to right direction of reading. They should add a “Back to Top” option to be user friendly. Add social media icons for customer engagement and promotion of their products.


Why are majorities of tools or parts websites have an elementary design? This website appears to be a company on a small budget for a website. It’s too busy with so much information jammed on one page. They don’t have a logo that would help with branding purposes. Main content would be more readable if the font size was larger and left aligned. They should divide the information, e.g. About Us, Testimonials, Products into separate links with a navigation panel for ease of use and better organization. Adding more colors to be more visually appealing and better placement of information would improve this website. Again, add social media icons for customer engagement and promotion of their business.

What was done right



You immediately get a sense of their reputation and credibility. Very clean and crisp high-tech, professional design. Their navigation panels make it easy to go to where you want to go – click and go. Aesthetically, the visuals/images are excellent, colorful, appealing and attention grabbers. Exceptionally well designed and user friendly. It was well thought out that you can easily maneuver your way around the website without getting bored. You can drill down to specific detailed information anywhere on the website in any one section. Most of your questions could be answered by browsing throughout the website. Branding is obvious with the recognizable, ubiquitous Apple logo on every page.



I wanted to experience this website as a potential buyer of a new car. Will Toyota convince me to test drive a car? Good decision to have the main focus centered on home page “flashing” the different 2015 models available with images, videos, and “Explore”  along with a promotion of 0.0% APR financing.  Several navigation panels to select from to help me make an intelligent decision on what type of car I would purchase. Excellent content throughout the website, well thought out design with a number of options for a potential buyer along with an owners site. Excellent choices in color, size of fonts, and alignment of content to distinguish the importance and focus of information.  It’s obvious they had a substantial budget to market their brand on their website. The overall aesthetic, clean, professional looking, and wealth of detailed information convey their purpose to ensure their customer has an excellent experience that supports their credibility, full attention to a customer’s satisfaction, and a perception of trust. Yes, I’ll take a test drive.

Friday, September 12, 2014

Week 2 Five Businesses and Their Social Media Websites



Week 2

Five Businesses and Their Social Media Websites












TED Talks- a nonprofit devoted to spreading ideas
Facebook, Twitter, Google +, Pinterest, Instagram, YouTube, Blog


  
Southwest Airlines
Twitter, Facebook, Instagram, YouTube


Ebay
Facebook, Twitter, Google +


My Sisters Closet – A Consignment Store
Google+, Blog, Facebook, Twitter, Instagram


Victoria’s Secret
Facebook, Twitter, YouTube, Pinterest, Instagram

Thursday, September 11, 2014

Week 2 Positive Experience with a Business Through Social Media


Week 2   

Discuss [on  your blog] Positive experience communicating with a business through social media.


I have been using social media platforms mainly for personal reasons, so I haven’t communicated with a business through their social media platforms yet. However, I have viewed a business’ website then went to their social media platforms that was a positive experience.


Last year, it was time for me to buy a new large screen TV with all the bells and whistles. I “window shopped” at Best Buy, Walmart and Frys. The most recommended and trusted brand was Samsung. Before making my purchase, I clicked on www.samsung.com and delved into their website to find out which model would meet my requirements. Their website was very thorough and informative. Taking it a step further I wanted to find out what others thought about the product. Down in the lower right corner there’s a section “Follow Us.” I was excited to click on every social media icon to find out what their customers were saying about the quality and reliability of Samsung’s TVs. I gleaned a wealth of information, confirmed their excellent reputation, learned a lot about their products, and read many customer satisfaction comments. There were customers posting suggestions, lots of positive comments, and a few negative comments. It was an enlightening and thoroughly positive experience. You get caught up in it that you don’t realize the amount of time you spend viewing each of them. It's becoming more apparent how important it is for a business to use social media to increase their business exposure, reach a larger audience, and receive customer feedback. Developing your strategy, committing to keep your social media platform(s) current, and listening to what your customers are saying, a business can be more successful and profitable.  Social media platforms are excellent resources and tools for a customer, as well as a business owner. As of today, Samsung’s numbers are: Facebook 1.3 million likes, Twitter 441K followers, Google Plus 768K followers, Instagram 9K followers, and YouTube 27K subscribers.

Friday, September 5, 2014

Week 1 Which Social Media Platforms - Personal Use and Business

Week 1 

Which social media platforms seem geared towards personal use and which one seems to work better for business?


While I’m not much of a social media user, I use the more recognized and popular platforms.

Facebook, an online social networking service is geared towards personal use. I like my privacy so I created an incognito profile to keep up to date with family and friends. I check it daily to find out what’s happening with my short, selective list of followers. I enjoy viewing their photos, posts, comments, videos, etc. I’m more of a voyeur than a participant. I receive reminders of their birthdays and learn more about their personalities, likes, and dislikes. I also get a glimpse of their lives, the ups and downs, their routines, and daily experiences. I also keep track of them. Depending on the frequency of one’s post, I can guess when something is wrong. When they return within a few days, I’ll read a post of what happened. If they’re off too long, I will contact them directly. Always fun and interesting reading everyone’s posts. Keeps me in touch and current with my favorite people’s lives.

The Statista link below supports my answer.
Why Men and Women Use Facebook? August – September 2013 Survey by Statista

As far as a social media platform for business, I pick LinkedIn, considered one of the largest professional network with at least 300 million strong. My employer has a LinkedIn account that was created by our Human Resources rep on the east coast. She mainly uses it for recruiting purposes to find candidates for our open positions and posting job openings. HR also considers it as a background check. It gives them a brief summary on a candidate’s character, professional experience, and provides references as well as their skills set. As our company grew, management realized due its popularity and professional, trustworthy reputation, LinkedIn would help expand our exposure to a wider audience worldwide. I added product information, history, and company background information. Our business development team also utilizes it to add milestone news, press releases, white papers, tradeshow information, and community involvement events. We’ll soon re-brand our company due to a merger. LinkedIn will be a valuable tool to spread the word globally and gauge its viewers with their analytics feature.


Out of curiosity, I searched for more business social media platforms and found this social networking sites link. For those in business you may find this link useful and beneficial.

Wednesday, September 3, 2014

Week 1 Introduction of Self

Week 1


You're invited on my journey to learn about social media.

Welcome fellow students!
Oh my, our first assignment in Week One was to craft a blog, which for me is overwhelming.  Initially, I cringed since I did not know how to create one and don’t usually read blogs. I usually view Facebook, Instagram and Twitter for my social media "fix." So, I was a bit clueless on how or where to start.

However, I was determined to create a respectable blog. Naturally, like most people, I decided to search “YouTube” for simple, easy to understand videos that would help me create my blog. After viewing a few tutorial videos, I felt ready to tackle the assignment. It took several trials and errors, a number of options, a lot of time, several decisions, and loads of patience to create my blog.

As a novice, I chose a simple, practical design that was uncomplicated. It was clean and sophisticated. As for the layout, the majority of the content would be my posts where I needed a larger section as the focus. I realized, it’s a blog not a website. I didn’t need additional sections of information that would crowd the design of the blog. In choosing the color scheme, after applying different designs, I kept going back to the ethereal designs with soothing colors and understated aesthetics. It had a calming effect on me. I also experimented with a variety of background and font colors. It was interesting changing a few colors to give a different mood.

Not quite satisfied with it yet, but as I learn more and understand the basics of design, I will return to tweak it until I am fully pleased with my blog’s design. I am ready and excited to gain social media knowledge and add new skills to my resume. I look forward to my journey in this social media class!